Terms of Service

1. Agreement To These Terms

These Terms of Service are a legally binding agreement between you and Inova Platforms, Inc. governing your access to and use of DeepChamp AI, including our website, mobile app, subscriptions, AI-generated analysis, alerts, research tools, support services, text-message experiences, iMessage, SMS, MMS, RCS, WhatsApp, email, voice memo, contact-card, referral, and related content or communication channels.

By creating an account, accessing the service, starting a checkout, purchasing a subscription, or continuing to use DeepChamp AI, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

Nothing in these Terms limits rights that cannot be waived under applicable consumer protection law.

2. Eligibility, Local Law, And Responsible Use

In the United States, you may use DeepChamp AI only if you are at least 21 years old. Outside the United States, you may use the service only if you are at least the legal age required in your jurisdiction for sports-related analysis, gambling-related content, and wagering decisions, whichever age is higher. You are responsible for knowing and following the laws that apply where you live or access the service.

DeepChamp AI is not intended for use in any jurisdiction where sports betting research, wagering-related tools, or paid analytics of this type are restricted or unlawful. Do not use the service to violate any law, rule, league policy, sportsbook rule, platform rule, or third-party right.

If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER in the United States or use the appropriate local responsible-gambling resource. If you feel out of control, stop using betting-related features and seek professional or local support immediately.

3. What DeepChamp AI Is And Is Not

DeepChamp AI is an AI-powered sports analytics and research product and private sports intelligence consultancy. It is intended for informational and entertainment purposes and to help users organize sports data, market context, reports, alerts, and research signals.

• We sell sports analysis, alerts, reports, app access, and consultancy access.
• DeepChamp AI is not a sportsbook, bookmaker, casino, exchange, or gambling operator.
• We do not accept, place, transmit, broker, settle, or facilitate wagers.
• We do not take custody of customer bankroll money, hold wagering funds, place bets for customers, offer betting credit, collect losses, or act as a betting agent.
• We do not sell or trade on inside, private, confidential, or nonpublic athlete, team, league, sportsbook, or market information.
• We do not refer customers to illegal or offshore bookmakers for compensation and do not help anyone evade age, location, tax, account, sportsbook, self-exclusion, or reporting rules.
• We are not affiliated with or endorsed by any league, team, athlete, sportsbook, casino, or odds provider unless expressly stated in writing.
• Any picks, scores, probabilities, edge estimates, projections, alerts, or rankings are research outputs, not instructions to bet.
• We do not determine whether any wager is legal, suitable, responsible, affordable, or appropriate for you.
• We do not monitor your full financial situation, sportsbook accounts, debts, losses, restrictions, exclusions, or local laws.

4. Private-Client Consultancy And Order Forms

Some services may be sold as private-client consultancy access, Members Circle access, priority intelligence, Slate Command, custom reports, advisor calls, message-based support, or similar high-touch services. Those services are available only when the checkout, Stripe invoice, app-store purchase, written order form, or written support confirmation expressly identifies the price, billing interval, included features, service scope, renewal terms, cancellation path, refund treatment, communication channels, and any trial, initiation fee, commitment, or prepaid term.

• Private-client pricing may include monthly access, prepaid access, a six-month commitment, a Members Circle initiation fee, or a waived initiation fee when the written purchase terms say so.
• Any advertised or discussed $200-$1,000/month private-client lane, $1,000 initiation fee, six-month Slate Command commitment, or upfront commitment is not binding unless it appears in your checkout, invoice, order form, or written confirmation.
• Provider-gated services are not active until payment-provider, app-store, billing, messaging, product, or internal approval is complete and we confirm the service is available for your account.
• Consultancy access does not create a fiduciary, investment advisory, legal, tax, gambling-advisory, bookmaker, agency, or money-management relationship.
• Response windows, coverage, sports, reports, alerts, and communication channels are service targets unless a written order form states a binding commitment.

6. Sportsbook Names, Odds, And Line-Shopping References

We may reference sportsbook names, odds, lines, markets, bet types, line-shopping examples, market availability, prices, or third-party odds sources for informational research context. Those references are not endorsements, advertisements, compensated referrals, instructions to open an account, or representations that a sportsbook, market, line, bonus, or wager is lawful, available, suitable, or permitted for you.

Sportsbook rules, accepted states, age limits, account limits, market availability, odds, boosts, tax treatment, responsible gambling controls, and grading rules can change at any time. You must verify all information directly with the applicable regulated operator and your local rules before taking any action.

7. Accounts And Security

You are responsible for maintaining the confidentiality of your account, authentication links, devices, and login credentials. You agree to provide accurate account and billing information and to notify us promptly if you believe your account has been compromised.

You may not share, resell, transfer, sublicense, or provide paid access to your subscription to another person or business unless we expressly authorize it in writing.

If you provide a phone number, messaging handle, email address, or other contact point, you represent that it belongs to you or that you have authority to use it. If your number or device changes, you are responsible for updating your account or opting out before the number is reassigned.

8. Subscriptions, Billing, And Auto-Renewal

DeepChamp AI offers paid subscription access through the Apple App Store and through web checkout powered by Stripe. The specific plan price, billing interval, trial, introductory offer, renewal price, taxes, and included features are shown at checkout and/or in the purchase confirmation for the plan you select.

When you press a purchase, subscribe, Apple Pay, Google Pay, card, or other checkout button, you authorize us or the applicable app-store/payment provider to charge the payment method you provide for the selected subscription and recurring renewals until you cancel. Checkout disclosures, receipts, account records, access instructions, and these Terms are part of the purchase record.

• Auto-renewal: Subscription plans renew automatically until cancelled. You authorize recurring charges for each renewal period unless you cancel before renewal.
• Apple subscriptions: App Store subscriptions are billed and managed by Apple. Apple may require cancellation at least 24 hours before the end of the current period to avoid renewal.
• Web subscriptions: Web subscriptions are processed through Stripe. The primary way to cancel is to email contact@inovaplatforms.com. You can also manage billing from your account menu, the Stripe billing portal, the subscription management flow, or the support flow we provide.
• Taxes and currency: Prices may exclude taxes, foreign exchange charges, card fees, or platform fees unless the checkout states otherwise.
• Access after cancellation: Cancellation stops future billing. It does not automatically refund a current or prior paid period, and access may continue until the end of the paid period unless your access is revoked under these Terms.
• Order-form and private-client terms: Custom consultancy plans, prepaid commitments, initiation fees, enterprise access, and provider-gated services may have additional written pricing, scope, renewal, cancellation, and refund terms that apply to that purchase.
• Optional one-time tips: If DeepChamp AI offers a Stripe tip link, tip jar, gratuity, reward, or similar one-time payment option, that payment is voluntary, does not unlock or change app access, does not buy any wager or share of wager proceeds, does not create a sportsbook, bookmaker, fiduciary, agency, money-management, or gambling-advisory relationship, and is not required to receive support or use any paid access you already purchased. Tip amounts, taxes, and refund treatment are shown at checkout. Unless required by law, required by the payment platform, or expressly promised in writing for that tip checkout, tips are generally final once paid. We may decline, cancel, or refund a tip at our discretion.

9. Cancellations, Refunds, And Billing Problems

Policy version: terms-refund-cancel-2026-06-29.v1. Cancellation stops future billing and normally preserves access through the end of the paid period. Digital subscription access is delivered immediately, so completed purchase periods are not automatically refunded. A checkout Money Back Guarantee* applies only to the first $0.99 monthly plan and only to the $0.99 introductory charge unless checkout or written confirmation says otherwise. DeepChamp support reviews prompt refund/help requests case by case, including duplicate charges, billing errors, fraud, or unresolved access problems.

You are responsible for cancelling through the same platform or billing flow used to purchase. Deleting your account, uninstalling the app, logging out, ignoring emails, or not using the service does not cancel a subscription.

• How to cancel a web subscription: Email contact@inovaplatforms.com to cancel and include the purchase email tied to the subscription. You can also sign in, open account settings, and choose Manage subscription, or start the subscription management flow. Stripe will handle secure self-serve billing changes when you use that route.
• Cancellation timing: Cancel before your next renewal to stop the next charge. Unless your checkout, app-store provider, or a written support confirmation says otherwise, cancellation takes effect at the end of the current paid period and you keep access until that period ends.
• Refunds are not guaranteed: Digital subscription access is provided immediately after purchase. Fees are generally non-refundable after access is delivered except where required by law, required by the payment platform, or expressly promised in writing for your specific purchase.
• No automatic trial or guarantee unless shown at checkout: Unless the checkout page or your written purchase confirmation expressly states a free trial, refund window, money-back guarantee, or special cancellation right for your selected plan, no such promise applies. Advertising copy, social content, or general app descriptions do not override the plan terms shown at checkout.
• Money Back Guarantee*: If a checkout expressly advertises Money Back Guarantee* with a $0.99 first monthly plan, that guarantee applies only to the first $0.99 monthly plan and only to the $0.99 introductory charge. It does not apply to renewals, later months, annual plans, weekly plans, private-client fees, tips, add-ons, or any other charge unless your checkout or written purchase confirmation expressly says otherwise.
• When we will review refund requests: We review duplicate charges, billing errors, fraud concerns, unauthorized account activity, platform failures, and unresolved access problems case by case. Prompt requests made soon after billing are more likely to qualify for a full or prorated courtesy refund, especially when account records show the paid service was not materially used.
• When a refund normally is not owed: A refund normally is not owed because you changed your mind, no longer need the service, lost money on wagers, disliked an AI output, failed to install or use the app, deleted the app, forgot to cancel before renewal, or did not use the access that was made available to you. This does not limit any non-waivable refund, dispute, or chargeback rights you may have under applicable law or payment-network rules.
• Apple refunds:Refund requests for App Store purchases must be submitted to Apple and are controlled by Apple's refund rules and decisions.
• Web refunds: For Stripe/web purchases, contact us first at contact@inovaplatforms.com, use the Get Help button on the download page, or text/call the support number below. We log refund, help, and cancellation requests with the time received, the account email when available, the support channel, and our response status.
• Billing problem resolution: If we confirm a refund is due, we will process it through the original payment platform when possible. If we need more information to identify the account or payment, you agree to provide the account email, receipt, last four digits, payment date, or other reasonable verification details.
• Bank/card disputes: If you have a problem, contact us first so we can try to solve it quickly. Nothing in these Terms limits your rights with your bank, card issuer, payment provider, or card network. A bank/card dispute is not a cancellation request through our service and can delay direct support. Knowingly false disputes, fraud, chargebacks, or abuse may result in account suspension, access revocation, evidence submission to the payment processor/card network, and collection of unpaid amounts where permitted by law.

Our post-purchase support message is: “If you have any problems at all, contact us here, including if you want a refund. We will work with you to solve it quickly. Nothing here limits your rights with your bank, card issuer, or payment provider.”

10. Messaging Program, Consent, And Opt-Out

DeepChamp AI may operate one or more messaging experiences, including customer support, onboarding, account linking, app-access help, sports-intelligence conversations, picks, player-prop research, alerts, reminders, referral messages, contact-card prompts, checkout or subscription assistance, retention messages, winback messages, and related service or promotional communications. These experiences may be delivered by SMS, MMS, RCS, iMessage, WhatsApp, email, in-app messages, push notifications, voice memo/audio messages, or other messaging channels we support.

By submitting your phone number, checking a consent box, texting us first, clicking a text or WhatsApp link, replying to our onboarding questions, replying “I agree,” requesting picks or alerts by message, or otherwise asking to use a messaging channel, you authorize Inova Platforms, Inc. and our service providers to send and receive messages with you through the applicable channel. Messages may be sent using automated technology and AI-assisted systems. Consent records may include your phone number, message handle, consent language, timestamp, source page, IP address, device/browser data, conversation ID, message ID, and terms version.

• Consent is optional for marketing: Consent to promotional text marketing is not required to purchase or use the app. If you request a service that is delivered through messaging, messaging is necessary to provide that requested channel.
• Message frequency varies: Frequency depends on your requests, alerts, subscription status, onboarding, support activity, favorite teams/players, and message preferences. You may receive multiple messages in a day during active conversations or alerts, and fewer or no messages at other times.
• Charges:Msg & data rates may apply. You are responsible for carrier, internet, roaming, or platform charges associated with sending or receiving messages.
• Opt out: Reply STOP, END, CANCEL, QUIT, UNSUBSCRIBE, or any clear request such as “stop texting me” to opt out of text messages. After opt-out, we may send one confirmation message and then suppress further non-required messages to that contact point, except where legally permitted or necessary to process your request. We may keep suppression, consent, and opt-out records to honor your request, prevent unwanted messages, and document compliance.
• Pause alerts: Reply ALERTS OFF or make a clear alert-pause request to pause sports-pick alerts while still allowing replies when you text us.
• Help: Reply HELP, email contact@inovaplatforms.com, or text/call (562) 512-5606.
• Carriers and platforms: Wireless carriers, Apple, Meta/WhatsApp, RCS providers, messaging aggregators, and other delivery providers are not liable for delayed, misdirected, blocked, filtered, or undelivered messages. Delivery, read receipts, typing indicators, reactions, attachments, voice memos, rich previews, contact cards, and group messaging may not be available on every channel.
• WhatsApp and third-party messaging: WhatsApp, Apple, carriers, and other providers may apply their own terms, policies, privacy practices, regional limitations, and template or consent rules. We may be unable to send, receive, or continue messages if a platform blocks, limits, or changes its service.
• No sensitive information: Do not send full payment-card numbers, government IDs, passwords, private keys, health information, or other highly sensitive information by text or chat. We may ask for limited verification details to locate your account, but we do not ask you to send complete card details in chat.

11. AI Sports Intelligence Sent By Message

When DeepChamp AI sends picks, props, player analysis, game context, odds discussion, market movement, alerts, rankings, scores, statistics, voice memos, images, links, or other sports intelligence through a messaging channel, those outputs remain informational and entertainment content subject to all disclaimers in these Terms.

• Message-based picks and alerts are not personalized financial, legal, gambling, or investment advice.
• A message may be based on incomplete context, delayed data, stale odds, missing injury information, incorrect lineup assumptions, AI interpretation errors, user-provided errors, or third-party data issues.
• You must independently verify odds, lines, availability, player status, weather, injuries, legality, sportsbook rules, market grading, and bet size before acting.
• We are not responsible for losses, missed messages, late alerts, stale numbers, platform failures, sportsbook limits, voided bets, changed prices, or any decision you make after reading or hearing a message.
• We may limit, meter, personalize, pause, or stop messaging access based on subscription status, plan scope, legal risk, opt-out state, platform requirements, abuse, system load, or business needs.

12. Third-Party Platforms And Provider Terms

Your use of DeepChamp AImay also be governed by third-party terms, including Apple App Store terms, Apple's licensed application end user license terms, Stripe payment terms, Firebase/Google authentication terms, analytics providers, and other infrastructure or data-provider rules.

For purchases made through Apple, Apple is responsible for App Store billing, cancellation mechanics, and refund handling. For web purchases, Stripe processes payment information, but your subscription relationship for DeepChamp AI is with Inova Platforms, Inc..

13. License And Intellectual Property

All content, software, models, prompts, rankings, workflows, analysis, graphics, trademarks, trade dress, logos, interfaces, and other materials in DeepChamp AIare owned by Inova Platforms, Inc. or its licensors and are protected by intellectual property and unfair competition laws.

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the service for your personal, non-commercial use during an active authorized access period.

If you are a capper, affiliate, syndicate, media account, agency, business, or other commercial user, you may use the service for business purposes only under a written order form, enterprise plan, or written permission from us. We may require separate pricing, attribution, usage limits, redistribution controls, and compliance terms for business use.

14. Prohibited Conduct

You agree not to:

• Copy, scrape, crawl, mirror, sell, rent, sublicense, or redistribute the service or its outputs.
• Reverse engineer, decompile, interfere with, overload, bypass, or attack the service.
• Use the service to train a competing model or build a competing product without our written consent.
• Misrepresent outputs as guaranteed outcomes, official sportsbook advice, or league/team/athlete endorsements.
• Use the service for fraud, unlawful betting activity, market manipulation, match manipulation, harassment, or any unlawful purpose.
• Use the service to place automated wagers, evade sportsbook limits, violate self-exclusion or responsible-gambling restrictions, or encourage a person who is underage, self-excluded, restricted, or legally prohibited from wagering.
• Ask us to take, hold, pool, transfer, stake, or manage bankroll money, place wagers for you, share in wager proceeds, extend betting credit, collect losses, or arrange wagering through any bookmaker, sportsbook, exchange, casino, or agent.
• Use the service to obtain, trade on, request, or distribute inside, confidential, private, hacked, misappropriated, or nonpublic athlete, team, league, sportsbook, or market information.
• Use the service to evade tax reporting, age checks, geolocation, identity verification, account limits, responsible-gambling restrictions, sportsbook terms, platform rules, or legal requirements.
• Represent that we guarantee wins, profit, loss recovery, return on investment, hit rate, locks, fixed outcomes, or sportsbook acceptance.
• Submit a phone number, WhatsApp account, email address, or messaging handle that you do not own or have authority to use.
• Attempt to bypass paywalls, usage limits, fraud controls, geographic controls, or account protections.

15. Availability, Changes, And Beta Features

The service may change over time. Features, models, data sources, sports coverage, markets, prices, plans, and availability may be modified, paused, limited, or discontinued at any time, subject to applicable law and any specific paid access commitments we make at checkout.

Some features may be experimental, beta, delayed, or dependent on third-party data and infrastructure. We do not guarantee uninterrupted access, perfect accuracy, real-time delivery, or that every sport, market, team, player, or feature will always be available.

Messaging features are especially dependent on third parties, including carriers, Apple, Meta/WhatsApp, RCS providers, Linq, Twilio, internet service providers, and device settings. We do not guarantee that a message, alert, link, image, audio file, voice memo, rich preview, contact card, read receipt, typing indicator, group message, or reaction will be delivered, displayed correctly, or delivered in time to be useful.

16. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using DeepChamp AI, you acknowledge that the service uses third-party infrastructure and providers to operate authentication, payments, analytics, customer support, messaging, AI features, personalization, and subscription access.

17. Suspension And Termination

We may suspend or terminate access, with or without notice, if we believe you have violated these Terms, abused the service, engaged in fraud or chargeback abuse, created legal risk, threatened service integrity, or used the service in a way that may harm Inova Platforms, Inc., users, platforms, providers, or third parties.

Termination does not eliminate obligations that arose before termination, including payment obligations, IP restrictions, disclaimers, indemnity, dispute-resolution terms, and liability limitations.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Inova Platforms, Inc., its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your use of the service, your decisions or wagers, your violation of these Terms, your violation of law, your account activity, your submitted contact information or consent representation, your messaging activity, your sharing of outputs with others, or your infringement or violation of any third-party right.

19. Warranty Disclaimer And Limitation Of Liability

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

To the maximum extent permitted by law, Inova Platforms, Inc. will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages; betting or gambling losses; loss of data; loss of goodwill; service interruption; missed, delayed, blocked, or misdirected messages; third-party platform decisions; carrier or provider failures; stale odds or stale data; sportsbook limits, grading, voids, or rule changes; or damages arising from reliance on AI-generated analysis.

To the maximum extent permitted by law, our total liability for any claim relating to the service will not exceed the greater of (a) the amount you paid toInova Platforms, Inc. for the service in the three months before the event giving rise to the claim or (b) $100.

20. Dispute Resolution, Arbitration, And Class Action Waiver

Before starting a formal claim, you agree to email contact@inovaplatforms.com with a description of the dispute and allow 30 days for informal resolution.

Except for disputes that qualify for small claims court or claims seeking injunctive relief for intellectual property or unauthorized access, any dispute arising from or relating to these Terms or the service will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, unless another provider or process is required by applicable law.

You and Inova Platforms, Inc. waive the right to a jury trial and agree that disputes will be brought only on an individual basis, not as a class, collective, consolidated, private-attorney-general, or representative action. You may opt out of this arbitration clause by emailing contact@inovaplatforms.com within 30 days after first accepting these Terms and clearly stating your name, account email, and intent to opt out of arbitration.

21. Governing Law And Forum

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where consumer law requires otherwise. For any claim that is not subject to arbitration, you and Inova Platforms, Inc. consent to exclusive jurisdiction and venue in the state or federal courts located in Delaware, except where applicable law gives you a non-waivable right to another forum.

22. Changes To These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new last-updated date. Changes apply prospectively unless the law permits otherwise. If you continue using the service after updated Terms are posted, you accept the updated Terms.

23. Contact Us

For questions about these Terms, billing, access, cancellation, or refunds: